Privacy Policy

To provide our digital entertainment services securely and in compliance, we collect various types of information:

Identification and contact data: Name, surname, date of birth (for age verification), e-mail address, phone number, and place of residence.

Usage and technical data: IP address, device type, browser used, access logs, and internal navigation history.

Transaction data: History of deposits, withdrawals, bets, and account balance (managed via secure and encrypted connections).

Support communications: Information provided during interactions with our customer service.

We process personal information only when there is an adequate legal basis, which includes:

Execution of a contract: To provide the requested services, manage the user account, and process operations.

Legal obligation: To comply with anti-money laundering regulations, age checks, and applicable tax or governmental directives.

Legitimate interest: To prevent fraud, ensure network security, and improve platform quality.

Consent: For sending marketing communications or using non-essential trackers.

The information collected is used exclusively for: processing registration and maintaining the account; ensuring a secure and fraud-free interaction environment; providing timely customer support; analyzing system operational performance; and, where authorized, communicating relevant updates and promotions.

We retain personal information only for the time strictly necessary to fulfill the described purposes or to comply with the retention requirements imposed by current legislation in Italy. At the end of this period, the data is securely deleted or permanently anonymized.

To support our operations, we may share data with carefully selected service providers (e.g., payment processors or identity verification platforms). These entities act as data processors and are bound by strict confidentiality agreements. We do not sell any data to external third parties.

Should data need to be transferred outside the European Economic Area, we implement adequate safeguards, such as standard contractual clauses approved by the European Commission, to ensure a level of protection equivalent to that required by continental legislation.

We adopt reasonable efforts and industry-standard technologies (such as SSL encryption) to protect information from unauthorized access, alteration, or destruction. However, no Internet transmission can be guaranteed to be one hundred percent secure.

Users retain specific rights over their data, including: access to stored information, rectification of inaccurate data, request for deletion (right to be forgotten), restriction or objection to processing, and data portability, where technically feasible.

To exercise your rights or to ask questions regarding this policy, you can contact our dedicated team by sending a communication to the e-mail address: overplus_support@gmail.com.

This policy may be periodically reviewed. Any changes will take effect upon the publication of the new version on the platform.